Restaurant Reputation Management Now Offered by Social Media Agency MaximizeSocial Media LLC
Restaurant Reputation Management is now being offered by social media agency Maximize Social Media LLC. Maximize’s team will provide monitoring and reputation control over customer feedback provided through Yelp, Urbanspoon, Trip Advisor, and OpenTable.
La, CA
Social media agency Maximize Social Media LLC is thrilled to announce its Restaurant Reputation Management program, where restaurant managers will have a dedicated member of the Maximize staff monitor their online reputation. Maximize currently manages several restaurants’ social media marketing advertising campaigns and this program is a natural extension of assisting restaurants in harnessing the power of word of mouth marketing on the Internet.
“When you are owning a restaurants’ Timeline on Facebook, almost all the posts are very positive, but occasionally a negative post is made. Our team quickly responds showing care and concern for your restaurant patron and helps resolve their negative experience in a timely manner. We discovered this wasn’t really happening on restaurant review sites, so that it made sense to offer this particular service as well so that any negative reviews could have an appropriate response,” said Chris McLaughlin, CEO of Maximize Social networking LLC.
But handing negative reviews is just one aspect of the program. The staff at Maximize offering social media management services may also be encouraging positive reviews from customers who communicate with the restaurant on other social platforms.
“This program can be a natural outgrowth of our Facebook management for many restaurants. We discovered that quite often the true fans of a restaurant weren’t likely to Yelp or Urbanspoon to post their great feedback, but alternatively were going to Facebook. This is ideal for the restaurant’s fan page but doesn’t necessarily help their rating with all the restaurant review sites. When we encouraged Facebook fans to publish their experiences at the restaurant review sites the ratings certainly were better,” said Craig Collins, Senior Vice President of Maximize Social Media LLC.
If restaurant managers are interested in reputation management, Collins declared Maximize is offering a free consultation to show the benefits and conduct a needs analysis to discover the best approach for the restaurant.
“Increasing your reviews that are positive and responding to any negative feedback is a sure recipe for more restaurant traffic. High quality to helping many restaurants increase their online reputations,” said Collins.
About Maximize Social Media LLC
Maximize Social Media (http://www.maximizesocialmedia.com) can be a social media agency that provides management services for clients in over 40 different verticals. With offices in Florida and L . a ., Maximize offers social media consulting and Facebook advertising management for clients in English speaking countries such as the US, Canada, and Australia. The company also features social media management outsourcing for busy social networking mangers looking for additional assistance on the white label basis.
Chris McLaughlin
Maximize Social Media LLC
(800) 587-6216